Terms of Service
Last updated: January 31, 2026
Introduction
Welcome to Greyhelm. These Terms of Service govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
Service Description
Greyhelm provides specialized accounting services for real estate professionals, including but not limited to:
- Property-level accounting and financial reporting
- Tax assessment tracking and deadline management
- Investment performance reporting and analysis
- Portfolio-wide financial oversight and guidance
- Consultation and support for real estate accounting matters
Our website serves as an informational platform where you can learn about our services, contact us for inquiries, and access resources related to real estate accounting.
Acceptable Use Policy
When using our website and services, you agree to use them in a lawful and appropriate manner. Specifically, you agree not to:
Violate any applicable local, national, or international laws or regulations
Transmit any harmful, threatening, abusive, defamatory, or otherwise objectionable content
Attempt to gain unauthorized access to our systems, networks, or data
Interfere with or disrupt the operation of our website or servers
Use automated systems or software to extract data from our website without permission
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Collect or store personal information about other users without their consent
Account Access and Security
While our public website does not require account creation, if you engage our services and receive access to client portals or secure systems, you are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
- Ensuring your contact information remains current and accurate
- Using strong passwords and following recommended security practices
We reserve the right to suspend or terminate access to accounts that violate these terms or pose security risks.
Service Availability and Modifications
We strive to maintain reliable access to our website and services, however:
Service Uptime
While we aim for continuous availability, our website may occasionally be unavailable due to maintenance, technical issues, or circumstances beyond our control. We do not guarantee uninterrupted access.
Scheduled Maintenance
We may perform scheduled maintenance that temporarily affects service availability. When possible, we will provide advance notice of planned maintenance windows.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time. We may also update features, change pricing, or alter service offerings as business needs evolve.
Geographic Availability
While we serve clients worldwide, certain services may have geographic restrictions based on regulatory requirements or business considerations.
Intellectual Property
The content on our website, including text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property laws.
Our Intellectual Property
All content and materials on this website are owned by Greyhelm or our licensors. You may not copy, reproduce, distribute, modify, or create derivative works from our content without express written permission.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these terms.
Trademarks
Greyhelm and associated logos are trademarks of our company. You may not use these marks without prior written consent.
Your Content
When you submit information to us through forms or communications, you grant us a license to use that information for the purposes of providing services and improving our offerings. You retain ownership of your data.
Professional Services Agreement
These Terms of Service govern use of our website. If you engage our professional accounting services, a separate service agreement will be established that outlines:
- Scope of services to be provided
- Fees, payment terms, and billing schedules
- Confidentiality obligations and data handling procedures
- Service level expectations and deliverables
- Term and termination provisions
- Professional responsibilities and standards
In the event of any conflict between these Terms of Service and a professional services agreement, the professional services agreement will take precedence regarding the services provided.
User Responsibilities
When using our website and services, you are responsible for:
Providing accurate, current, and complete information when requested
Maintaining the security of any credentials or access you receive
Complying with all applicable laws and regulations in your jurisdiction
Respecting the intellectual property rights of others
Using our services in good faith and for their intended purposes
Notifying us of any errors, problems, or concerns you encounter
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Greyhelm. We are not responsible for the content, privacy policies, or practices of any third-party sites. We recommend reviewing the terms and privacy policies of any third-party services you access through our website.
Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We encourage you to review our Privacy Policy to understand our data practices. By using our website, you consent to the data practices described in our Privacy Policy.
Disclaimer of Warranties
Our website and the information provided are offered on an "as is" and "as available" basis. To the fullest extent permitted by law:
- We make no warranties, express or implied, regarding the website's reliability, accuracy, or availability
- We do not warrant that the website will be error-free, secure, or uninterrupted
- We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement
- Information on our website is for general guidance only and should not be considered professional advice
- We recommend consulting qualified professionals for specific accounting or financial matters
Limitation of Liability
To the maximum extent permitted by applicable law, Greyhelm and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of our website or services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Greyhelm and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from your use of our website, violation of these terms, or infringement of any third-party rights.
Termination
We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion. Upon termination, your right to use the website will immediately cease.
Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with applicable international business law principles. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of courts competent to hear such matters. However, we may seek injunctive or other equitable relief in any jurisdiction to protect our intellectual property rights.
Changes to Terms
We may revise these Terms of Service at any time by updating this page. Material changes will be indicated by updating the "Last Updated" date at the top of this page. Your continued use of our website after changes become effective constitutes acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates.
Severability
If any provision of these Terms of Service is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any professional services agreements you enter into with us, constitute the entire agreement between you and Greyhelm regarding your use of our website and services, superseding any prior agreements or understandings.
Contact Information
If you have questions about these Terms of Service, please contact us: